Testimonials

From when we first called Final Rest you were empathetic, calm, and patient and just so kind. You were able to see Lola on the day and the moment Rachel entered our home we were reassured we were doing the right thing by Lola. She was absolutely amazing! We couldn’t have been more grateful to Final Rest.

The service we have received from Final Rest has been nothing but positive. Ben demonstrated so much kindness and empathy to Archie and us, which made what was a heartbreaking time very special … the way he gently tucked a blanket around Archie when he as at peace in the bed ready to take him away, will stay with us forever.

So much thought is given to every step. A special thank you for the card and Archie’s paw print, which we are going to have framed.

Tilly was timid and not a great car passenger so taking her to a vet was out of the question. Communication was brilliant. I got a text to say Ben was on his way. Tilly was asleep in my arms. He asked about Tilly and her problems and genuinely seemed interested. I was able to hold her throughout the whole thing.

I’m so pleased I chose Final Rest. I would absolutely recommend them if you ever have to say goodbye to part of your family.

I contacted Final Rest two months before the moment finally came. They were so understanding and helped talk through the best thing to do. When the time came, everyone was so supportive. Ben explained what to expect, which really helped us. He gave us time together afterwards to say goodbye and tucked him up in a bed and made him look so comfortable and peaceful.

Our final moments with Hurley were exactly what we wanted, peaceful, gentle, dignified and filled with love and kindness.

Rachel gave our beautiful Gracie the upmost care and afforded her the dignity she deserved in her final moments. She explained each step with the upmost respect; not only for Gracie, but for my family and me. We took it at our pace and there was no rush. Thank you for helping our girl pass peacefully in her favourite spot in the garden with the sunshine on her face.

We’d also like to thank Lauren for her help in a difficult time. Lauren, you have been amazing.

From my first call to Christine and Lauren, we were treated with kindness, respect and empathy. Ben informed us every step of the way during the procedure. If it is possible to have a ‘beautiful death’ this was it. We were all, Massy in particular, treated with dignity and respect. It was a very quiet and peaceful transition for her and for that we are extremely grateful.
The card we received, along with Massy’s paw print made the whole experience utterly exceptional.

Ben, the vet showed our Ben so much compassion and dignity we knew instantly we’d done the right thing with having Alfie put to sleep at home.

Everything was done at our pace meaning we had plenty of time to say our goodbyes. It was also the personal touches of keeping us informed of the process such as when Ben would be arriving and then sending a card afterwards that really cemented we’d made the best decision with going to Final Rest.

After a short illness we have had to say goodbye to Chase The Dog who has owned us for the last 14 years. Having Christine and Ben’s support has made the situation just bearable.

When Ben arrived he demonstrated such empathy and care for both us and Chase The Dog it felt like he was grieving with us. Empathy and sympathy can’t be taught you either have it or not. Ben and Christine you exemplify this. Thank you for being there, you should never underestimate the difference you make!

Christine answered the call and was calming, compassionate and knowledgeable. She fully understood that we were struggling with the decision of what was best for Candy. Rachel arrived and immediately put us at ease. She explained everything she was about to do. Candy was allowed to slip into a deep sleep whilst licking primula off her spoon, receiving lots of love and kisses.

Christine and Rachel showed empathy and understanding when it was needed most and so much thought was given to every small detail

While I had read the reviews before making the decision to go with Final Rest, I was not prepared for the level of kindness, care and consideration which was given to both Beau and myself.

Rachel treated Beau so gently and kindly—taking as long as it needed—such that he drifted away beside me without feeling a thing. Every aspect of her service was perfect and she made one of the worst days I have ever experienced into something beautiful which gave me the closure that I needed on his passing.